Terms of service

By using this website or purchasing our products or services, you agree to these terms of service and the related policies published on the website.

Product information

We make reasonable efforts to ensure product names, materials, dimensions, photographs, prices and descriptions are accurate. Natural crystals may differ in colour, transparency, texture, inclusions and form.

Descriptions of natural materials, product types, treatments or other material product information are not intended to exclude our responsibilities under applicable Hong Kong law.

Crystal and wellbeing content

Content about crystals, energy, chakras, charts, meditation and personal growth is provided as a reference for lifestyle, self-exploration, culture and personal growth.

Our crystal products and related content do not constitute medical care, psychotherapy, diagnosis or other professional healthcare services, and do not replace advice or treatment from qualified healthcare or mental health professionals.If you have concerns about your physical or mental health, seek appropriate professional assistance.

Crystal associations

Traditional crystal practices associate different minerals with particular symbols, energies and personal growth themes. Individual experiences may differ.We do not guarantee that any crystal will produce a particular health, financial, relationship, career or life outcome.

Bespoke services and analysis

Chart, chakra and personal crystal consultations provide a reference for self-exploration and crystal selection. They do not constitute medical, psychological, legal, financial, investment or other regulated professional advice, nor a guarantee of future events or outcomes. Customers should make their own decisions based on their circumstances.

Orders and prices

Product prices are those shown when an order is placed. We may reasonably update products, prices and offers, but changes will not retrospectively affect completed and confirmed orders unless required by law.

For delivery arrangements, see our Shipping policy; for returns, exchanges and refunds, see our Returns & exchanges.

Intellectual property

Unless otherwise stated, original text, images, photography, brand visuals, designs, courses and other original website content belong to us or the relevant rights holders. They may not be copied, modified, republished or used commercially without written permission.

Statutory consumer rights

Nothing in these terms is intended to exclude, restrict or modify consumer rights or remedies that cannot lawfully be excluded, restricted or modified under applicable Hong Kong law.

Governing law

Unless mandatory law provides otherwise, these terms are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.